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 New Products |
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| We are constantly on the look out for first class new products. We are only too aware that the right new product gives our clients a clear edge over their competitors.Our in-house data base and soft-ware systems identify such products and matches them to our client's requirements, providing a fast accurate service, to put you one step ahead of the field. |
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| After Sales Service |
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As part of our after sales service, we meet with all regular clients in their home-country, at least once a year. The idea behind this service is for a closer mutual understanding between us and our clients.
Discussion focusing on issues such as products and manufacturers, along with your feed back and future business requirements, often prove these meetings invaluable to both parties. Our clients consider this to be one of the most useful aspects of our operation. |
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| Quality control |
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| Quality control and production schedule monitoring are key components of successful importing. On behalf of clients, Tandem regularly visits factories for detailed inspections. |
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| Spare parts |
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| Depending on size of order, quantities of accompanying free spare parts will vary from manufacturer to manufacturer. However, Tandem will negotiate the best choice and deal for clients. For additional spare parts, Tandem will source at the most favorable terms. |
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| logos |
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| Clients have a choice of either using their own logo or Shanghai tandem’s design department can assist with sticker and engine plate design. Helmets are also available with custom design. |
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